CSIPhoenix® Copper-Silver Ionization Systems

"Ignoring Legionella risks isn’t just a gamble with budget problem, it’s a gamble with lives, reputation, and trust."

What is Copper-silver ionization? It's a water treatment disinfection used in building water networks to kill Legionella, the bacteria responsible for Legionnaires' disease. Contact-us to become a CSI certified industry expert to support your clients.

WATER TREATMENT Engineering & Manufacturing Since 2002

Copper-Silver Ionization - CSIPhoenix®
Made in Canada

Distributed Globally
Since 2002

$943/mo

CSIPhoenix® starting at:
Model: CSI-PHX-E1 (1)

Buy American Act Compliant

Powerful Legionella Water Treatment Solutions for Point of Entry (POE) and Domestic Hot Water (DHW) Applications

(1) Manufacturer Suggested Retail Price (MSRP) for CSIPhoenix® CSI-PHX-E1 (10A) Copper-Silver Ionization Solution. Includes an automated CSI controller, electronic water test kit, and five ICR-820 or PHX-910 ionization chamber cells, over a 60 month term. Standard limited warranty is included, excludes destination/delivery fees, applicable taxes, financing charges, required plumbing, electrical installation, and optional monthly service contract. MSRP applies to qualified customers in the USA and Canada only. Optional service contracts may be available where offered. Subject to OAC (On Approved Credit) terms. This is not a contract and subject to change without notice. For other solutions and larger models for DHW and POE applications, contact us directly.

CSI Certifications

Trusted By:

Our CSI technology solutions have been trusted by a variety of healthcare and commercial facilities across the globe since 2002. Whether it’s healthcare, ling term care, hotels, or military facilities, we’ve been proudly providing reliable Legionella compliance and growth prevention solutions for over two decades.


These organizations aren’t just clients—they’re long-term partners who rely on our technology to keep their potable water systems safe. Some have been with us for decades, using multiple units across multiple locations. Each mention reflects our commitment to supporting their Legionella safety and compliance efforts.


Please note: The use of these logos does not imply official endorsements. They represent facilities that have chosen and been highly satisfied with our CSI technology over the years.

Copper-silver ionization by CSIPhoenix® - CSIDefender

Why Copper-Silver Ionization and Legionella Water Treatment?

Think of your facility as a living communitywhere health and safety come first. Legionella isn’t just a risk; it’s a real threat to your facility.

With CSIPhoenix® we turn Legionella challenges into opportunities to enhance water safety and reduce liability risks.

What is the cost of Legionella in facilities?

Legionella Outbreak Investigation - CSIDefender

Ignoring Legionella risks isn’t just a gamble with money—it’s a gamble with lives, reputation, and trust.

A Legionella outbreak can bring health threats, lawsuits, and long-term damage to your facility’s name.

Why take that risk when CSIPhoenix® offers a proven, cost-effective solution that turns your facility into a model of health and safety?

How can CSIPhoenix® be your trusted partner in water safety?

CSIPhoenix® isn’t just a system—it’s a commitment backed by decades of expertise.

Our Copper-Silver Ionization technology doesn’t just meet standards; it sets new ones. And we, along with our vendors, don’t stop after installation. We stay with you, offering ongoing support and the tools you need to keep your facility safe.

It’s more than just Legionella compliance; it’s peace of mind.

How can you find a certified copper-silver ionization vendor?

You don’t have to tackle Legionella water safety alone. Our network of certified Water Management Vendors can assess all your facility’s needs, from Copper-Silver Ionization to a full water management plan. The result? A safer facility environment for everyone and lower liability risks for you.

CSIPhoenix® Ionization Chamber Cells with DualArray™!

Why is Copper-Silver Ionization a game-changer in Legionella water safety?

CSIPhoenix® is more than just a buzzword—it’s a breakthrough in industrial automation hardware and software. These solutions provide a chemical-free, eco-friendly way to adapt to your facility’s changing potable water needs.

Think of a system that’s on guard 24/7, making sure every drop of potable water in your building is safe. That’s CSIPhoenix® at work—consistent, reliable, and relentless.

Customized Solutions for Unique Legionella Challenges

Legionella Outbreak Investigation - CSIDefender

No two facilities are the same, so why use a one-size-fits-all approach? We start by learning about your specific needs and implement the right size CSI system that fits.

Whether it’s a hospital, hotel, or residential complex, we have a solution to fit your unique challenges and budget. It’s not just about treating water — it’s about treating the specific risks in your building, giving you a realistic path to potable water safety.

FAQs on Copper-Silver Ionization

Q: How Does Copper Silver Ionization Differ from Chemical Water Treatments?

A: Copper Silver Ionization (CSI) is a non-chemical way to control Legionella and other waterborne pathogens. Unlike chemical treatments that need constant dosing and can be tough on water systems, CSI releases controlled amounts of copper and silver ions into the water. These ions target and neutralize bacteria without changing water taste, odor, or quality. This process offers ongoing protection without the high costs and maintenance required for chemical treatments.

Q: Is Copper Silver Ionization Safe for All Facility Types?

A: Yes, CSI is safe and works well in many facilities, like hospitals, long-term care, hotels, and residential buildings. Our systems are designed to adapt to each water setup, ensuring safety for everyone. It’s also eco-friendly, leaving no harmful residues and reducing the risk of negative reactions in sensitive areas.

Q: How Does CSIPhoenix® Help Ensure Compliance with Water Safety Regulations?

A: CSIPhoenix® is built to not just meet but often go beyond water safety regulations. Our technology provides constant monitoring and ionization to keep Legionella levels in check, helping facilities stay compliant with local and national standards. We also provide support and assessments, making sure your system adapts to any changes in water safety rules.

Q: What Kind of Maintenance Is Required for CSIPhoenix® Systems?

A: CSIPhoenix® systems need very little maintenance. Once they’re set up, they run automatically with occasional monitoring to keep everything working right. We train your staff for basic checks, and our team is always here if adjustments are needed. Routine maintenance includes checking ion levels and making minor tweaks to keep the system running smoothly.

Q: How Quickly Can CSIPhoenix® Be Installed and Start Protecting My Facility?

A: Install times depend on the size and complexity of your water system, but most setups are finished in a few days. We work around your schedule to avoid disruptions. Once in, the system starts controlling Legionella right away, giving you peace of mind fast.

Q: Can CSIPhoenix® Be Integrated with Existing Water Management Systems?

A: Yes, CSIPhoenix® is designed to fit right into your existing water management system. Whether you have a big, multi-zone setup or a simpler one, we’ll customize our tech to suit your needs. We do a full review of your current system to make sure everything works together, maximizing Legionella control.

Q: How Does CSIPhoenix® Support Vendors in Managing These Systems?

A: We provide vendors with full training, ongoing support, and access to our expertise. Our partners get all the tools and knowledge needed to handle, monitor, and maintain CSIPhoenix® systems confidently. We don’t just set it up and leave—we’re here to help vendors deliver top-quality water safety to their clients.

Q: What Makes CSIPhoenix® Different from Other Legionella Control Solutions?

A: CSIPhoenix® isn’t just another Legionella solution. We offer advanced water treatment, custom setups, and ongoing support to create a complete strategy. Instead of a one-size-fits-all approach, our CSI systems are tailored to each facility’s unique needs. We don’t just provide technology; we build a partnership to ensure long-term water safety and compliance.

Hear From a Few of Our Many Certified Vendors

Scott Sinclair - CSIDefender
Scott Sinclair

Managing Principal

“Hastings, MN, USA”

“CSIDefender® has completely transformed how we approach Legionella water safety for our clients. The support and training their team provides is unparalleled, allowing us to confidently keep recommending their new CSIPhoenix® solutions.”

Enviros - CSIDefender
Five Star Legionella Solutions - CSIDefender
Brian Jutzi - CSIDefender
Brian Jutzi

President / CEO

“Toronto, ON, CANADA”

“We’ve worked with ProCare for well over a decade, and we love CSIDefender® and the next-generation CSIPhoenix® solutions. They clearly stands out. Always ready to offer the best to our own team and our customers. It’s more than a partnership; it’s a collaboration aimed at making buildings Legionella safe.”

Toronto Legionella Water Treatment - CSIDefender
Five Star Legionella Solutions - CSIDefender
Adam Scheuer - CSIDefender
Adam Scheuer

President

“Vancouver, BC, CANADA”

“Clearly an excellent choice for our healthcare and hotel clients on the west coast. It’s been an excellent Legionella water treatment game-changer for us. An excellent team to work with and excited to use the next-gen CSIPhoenix® solutions.”

Vancouver Legionella Water Treatment - CSIDefender
Five Star Legionella Solutions - CSIDefender

We are proud to be partners with many more vendors across the USA, Canada, and around the world.

If you’re interested in being matched with a trusted vendor or wish to become a certified CSIPhoenix® vendor, please reach out to us. Our network is growing, and we’re here to connect you with the best solutions for your water treatment needs. Contact us today to learn more!

Exceeding Legionella Compliance and Safety Standards

A Commitment to Real-World Legionella Safety

CSIPhoenix® isn’t just built to meet Legionella water safety regulations across industries—it’s designed to exceed them.

From hospitals to hotels, every facility faces compliance regulations to keep their facility potable water safe. It’s more than just a checkbox—it’s about real protection for everyone inside. That’s where our water treatment solutions comes in.

We’re here to help you navigate these requirements, reducing the risk of non-compliance while ensuring the highest standards for your facility’s water safety.

Copper-silver ionization Legionella water treatment by CSIPhoenix® - CSIDefender
CSIPhoenix Copper-Silver Ionization - CSIDefender

How CSIPhoenix® Keeps You Legionella Compliant

Our systems are crafted to align with key national and international water safety guidelines like the CDC, WHO, L8, and ASHRAE188. But it’s more than just helping you follow rules. It’s about resolving Legionella challenges with ease and within budget.

With CSIPhoenix®, you’re taking a proactive step in managing waterborne pathogens like Legionella, showing a clear commitment to keeping everyone safe.

This is more than compliance—it’s a promise to protect the people who rely on your facility every day.

Key Compliance Benefits:

  • Meets and Exceeds Standards: Our CSI systems are built to help you meet local, national, and international standards, including CSA, WHO, EPA, CDC, and ASHRAE 188. This keeps your facility up to date with the latest water safety protocols.
  • Simplifies Regulatory Audits: With ongoing monitoring and support, CSIPhoenix® makes water safety audits easier, helping you keep compliance documents in order without hassle.
  • Risk Management and Liability Reduction: Using a proven, effective method for Legionella control significantly lowers the risk of outbreaks. This helps reduce liability and boosts your facility’s reputation.

Staying Ahead of Evolving Regulations

Water safety rules change, and so do we. CSIPhoenix® offers continuous support and system updates to ensure your water treatment solution always meets the latest standards. We actively track regulatory changes and industry best practices to keep your facility compliant and ahead of the curve.

Ready to Secure Your Water System?
Get Started Today!

Taking steps to secure your facility’s water system is a proactive move towards a safer, healthier environment. Whether you need to tackle Legionella risks, meet compliance standards, or want to learn more about how Copper Silver Ionization can work for you, we’re here to help.

Our team at CSIPhoenix® is ready to guide you through every step—from assessment to implementation.

CALL: 1-888-988-4667